Uptown New York Style wants you to love your hair and your hair products. If for any reason you are not satisfied with your order, we will gladly issue a store credit for your order within 10 days of receipt.

For sanitary health concerns, we only accept the return for store credit of hair brushes, hair extensions, combs or liquid / powder hair care, and hair loss products that are sealed / unopened in their original packaging. If you are unhappy with your purchase we will gladly exchange your order within 10 days of receipt and issue you a store credit.


  • Contact us and provide a photo copy of your receipt.
  • We do not accept returns for items purchased on sale.
  • Shipping fees will not be credited unless we messed up on your order.
  • Exchanges can be done using your store credit. Once you get your code, just place a new order at
  • Processing returns takes us a few days, so please be patient with us.