Returns & Exchanges

RETURNS, EXCHANGES, STORE CREDITS

Uptown New York Style wants you to love your hair and your hair products. If for any reason you are not satisfied with your order, we will gladly issue a store credit for your order within 10 days of receipt.

For sanitary health concerns, we only accept the return for store credit of hair brushes, hair extensions, combs or liquid / powder hair care, and hair loss products that are sealed / unopened in their original packaging. If you are unhappy with your purchase we will gladly exchange your order within 10 days of receipt and issue you a store credit.

HOW TO RETURN

  • Download our returns & exchanges form. Ensure you follow the instructions.
  • We do not accept returns for items purchased on sale.
  • Shipping fees will not be credited unless we messed up on your order.
  • Exchanges can be done using your store credit. Once you get your code, just place a new order at uptownnewyorkstyle.com.
  • Processing returns takes us a few days, so please be patient with us.

FEATURED PRODUCT

Use Louticia Grier’s Kids Scalp Protection Conditioner to care for your little one’s sensitive hair and scalp. Now with more organic ginger and peppermint root, this formula will condition and detangle, leaving hair soft and manageable. Gentle kid-friendly hair conditioner, get ready to experience the ultimate hair protection - BUY NOW

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